Learn strategic visioning skills vital to the success of your non-profit organization. There are many factors that affect the outcome of your organization’s efforts. With transitions consulting from REFocus, you’ll learn the skills you need to grow and prosper without losing sight of your long-term success. Match the right employees to the right jobs. Develop collaborative customer service programs. Spread training and skills throughout your organization to educate both your team and the people you serve. Take pride in the service you provide and learn to operate more effectively to maintain your vision throughout transitions.
Transition Skills for Non-Profit Organizations
- Adhere to the Objectives of Your Organization
- Address Societal Changes
- Define Updated Roles for Key Members
- Visualize the Future
- Articulate Appropriate Goals
- Identify Skills Needed to Succeed
- Recruit the Right People to Perform
- Learn Customer Service Skills
- Set Clear Expectations
- Teach Management Skills
- Set Milestones & Monitor Progress
REFocus understand the needs of non-profits. REFocus training is not one-size-fits-all. Paul Bruno takes care to consider the needs of each organization and how to best address those needs in the unique situations faced by non-profit organizations. For example, the Collaborative Customer Service Program developed for the Senior Resource Center in Central Florida taught customer care representatives how to manage a huge increase in the needs of their clients. Service providers learned communication and coping skills that enabled them to maintain an excellent level of service despite the sudden increase in calls. The success of the program spurred other agencies in Orlando and Orange County to request similar training for their teams.
See other non-profit clients like the Episcopal Diocese of Central Florida. Contact us to learn more about how REFocus can help you innovate, prosper, and triumph over transitions in non-profit organizations. Or, complete the form to get started and get a free copy of Ten Ways to Manage Change and Positively Manage Your Performance.
